Best Florist in Richmond Hill, ON

I actually saw their great customer serve in action the other day. An upset customer called in while I was in the shop. They were extremely upset with their floral delivery. The owner listened to the customer's complaint and concerns and then quickly calmed the customer down. The owner not only resolved the matter professionally, he had the customer calm and happy by the end of the call. This flower shop truly cares about it customers.

Placed an order for a valentine hand tie bouquet for valentines/birthday gift for my mom for delivery in downtown Toronto. I had requested it be there by 2 p.m. but was told they would try their best as it is very busy and can't guarantee a time. I was pleasantly surprised when they arrived earlier than expected. The arrangement was beautiful and done so professionally...my mom was very pleased an happy with it. I will be ordering again. Great experience!

The flower arrangement is amazing and the owner is amazing. She created such a lovely basket for us on a short notice. The arrangement is beautiful, the value is great. I would definitely recommend her lovely shop to friends and families.