Just switched over from Bell Smart Home (as a result of recommendations from neighbors) so I do not have a lot of personal experience with Alarmex Inc ..... HOWEVER the installation experience was 5 stars. The technician was clearly competent, answered all my questions, was courteous, and then provided a thorough walk through of how the system worked.
Impeccable service, knowledgeable technicians, and extremely polite. I highly recommend. They took their time to take me through the whole system, which they installed seamlessly!
We had a problem with our alarm and Alarma sent a very competent gentleman to fix our problem who was very polite and efficient.