The dryer from my combined washer/dryer unit stopped working... would start but not stay on. Spencer immediately thought it might be an issue with the belt, so he took apart the machine and yes, the belt had dislodged for some reason. He replaced it and all was well! He was very pleasant to deal with too, and happily answered all my questions.
Technician Bill was a friendly, responsive and an expert in fixing our fridge. He knew right away what the problem is when I explained and ordered the parts needed. He switched the parts swiftly once the parts become available. I highly recommend him!
Very helpful people. The customer service people listened and connected
me to relevant technical people right away. The technical help and
service was prompt, to the point and effective. Definitely using them
again. ***** - Ted B
