A1 Air Conditioning & Heating

We recently had a comprehensive HVAC installation completed by A1 and we could not be happier with the result. Daniel, the sales rep, was both professional and personable, and very informative as he explained the various components and benefits of the multiple parts of the HVAC system. As well, he did not engage in any aggressive sales tactics as my wife and I contemplated this purchase over several weeks, and he regularly checked in to find out if we had any questions. We ended up buying a furnace, air conditioner, humidifier, smart thermostat, Merv 14 filter, UV-C lamp, HEPA 400 filter, ERV, and tankless water heater, thanks in large part to Daniel patiently answering our multiple questions. Once we made our decision to move forward, Daniel was able to schedule our installation to start within 48 hours. The excellent customer service continued with the amazing installation team of Ryan, Brian, and Ryan. They were professional, knowledgeable, detail-oriented, and regularly checked in with us to ask if we had any questions during the 18 hours that they spent in our home over the two-day installation. Once the installation was done, Ryan spent over an hour with us reviewing each piece of equipment in detail and gave us a full tutorial about the smart thermostat. On a related note, Robert, one of A1's technicians, has completed annual maintenance on our HVAC system for many years and he too has always been professional and personable. I highly recommend A1 for all of your HVAC needs.

Our rep Katie was excellent! She worked closely with us and made sure we got the equipment we needed. Pricing was very fair and the service was immaculate! We also appreciated a written quote not some sketchy hand written quote. The technicians were very pleasant and completed the job very quickly and left behind no mess! We now have a brand new furnace and a/c unit that look great and satisfied our budget. Thank you so much Katie and A1!

Frank was so great. He called us and gave us some possible things to check. He came out and figured out the issue quickly. He was friendly and very helpful. We were so grateful for his help. He went above and beyond installing a new thermostat and recommending one that would work best for us. Great service - will absolutely call A1 again and am going to get service plan for my furnace as well. Thank you!