Moore and Russell Heating & Air Conditioning

Contracted for the installation of a new Heat Pump and replacement Furnace through Costco (Moore & Russell Heating and Conditioning). The installation team showed up on time and the lead, Zack, did an excellent job walking them through each step of the process, letting them know what to expect and when decisions needed to made during the process. The installation included adding a new heat pump that required routing electrical cabling and copper lines to the furnace room through a fully finished basement. The team was careful and courteous in their home, and they demonstrated pride of workmanship and a customer satisfaction focus throughout the job. They had an excellent experience with Zack, Liam and the team and were very pleased with the interaction and quality of their work. All work areas were was left clean and tidy and they made sure all their questions were answered and they were fully inform and satisfied before they left. Would happily recommend the Moore and Russell team.

We recently installed a central AC unit in our home and were very happy with the work Moore and Russell did. The contractors, John, Kris and Davis were kind, extremely professional and worked very hard. We had lots of questions and they were very patient and answered all of them. We are very pleased with the whole experience and would certainly recommend them to others. The AC unit that was installed works and runs very well.

Austin and the 2 Matt's did a great job. These guys were professional and answered all my questions, the new AC unit looks great. Can't wait to use it on those hot summer days.