Dr. Jason Alexander, OD - FYIDOCTORS - SHERWOOD PARK

Dr. Alexander FYI Doctors, Sherwood Park, is the vision specialist my wife always relies upon for eye examinations. He is professional, personable and provides a thorough assessment. He is a caring listener. My wife spoke to him regarding my long standing reticence and reluctance to have an eye examination as light sensitivity Is a concern. Dr. Alexander spent the time and reassured my wife the procedures can be performed with that in mind and the necessary time to fully assess would be taken. Timing is everything getting me in as I neglect eye health. Dr. Benoit, a colleague, was able to schedule a complete assessment in very short order. I mentioned to his front end assistant my reservations with eye examinations and her patience was beyond measure. Dr. Benoit demonstrated exceptional professional care as he conducted the examination and explained the intent. I appreciated his empathy and intentional explanation of each step and the need for a baseline examination to monitor annual eye health. I am so relieved to find an optometrist who understands - I am comfortable and now have no reservation with an annual examination. We can now both book appointments at similar times. Wonderful to have such professionals serving at one clinic. Thank you!

I recently went into this location to order and purchase glasses. I can only speak to the front staff, I did not see an eye doctor at this location. Upon arrival, I was greeted immediately and then was assisted in finding glasses that were a good fit for my face. I was pleased with the variety and selection available! Service was fast and friendly. They even offered to send my glasses to a location closer to me as I am from out of town! They also helped repair a set of frames my dog had chewed on. The entire visit, I had friendly help and clear communication around pricing and expectations. Would definitely come here for glasses again!

Tried out a new optician closer to home, and couldn't be more satisfied with the quality and level of service. Dr. Jason Alexander was very thorough and patient during the eye exam, I felt that my concerns and questions were all addressed in the most pleasant manner.