Alpha Appliance Cambridge

My LG freezer door was firmly stuck in the open position rendering the entire refrigerator virtually inoperable. Since the refrigerator was still under warranty I called the LG customer support service but was told a technician would not be available for two weeks. Two weeks without a refrigerator was a totally untenable option so I called Appliance Repair Expert for help. On short notice a technician was dispatched to analyze/fix the problem. The technician, Sam Bobei, very quickly deduced the problem was initially due to a part becoming loose and subsequently damaging the opening closing rail mechanism, which resulted in the door being stuck in the open position. He went to extraordinary, and successful, lengths to repair the damaged rail plus find and remove the loose part responsible for creating the problem. I would definitely consider Appliance Repair Expert my primary resource for fixing any appliance problem in the future.

Our second call in two years one for old fridge now still running like new thanks to experts and the screeching Maytag dryer now running like new again.

Very kind technician. Very pleased with the service - Twila H