Kelowna Refrigeration & Appliance Service Ltd.

I had called another company to come out and look at my fridge as it had stopped working.I was told that I needed to call somebody else as they were to busy and never bothered to ask me what was wrong with my fridge . So , I went to this site and called Kelowna Refrigeration. I was asked immediately what was going on with my fridge, so he sent out Dominique to my home to access the problem. Dominique tried for quite a while to see how he might be able to repair it and even called another co-worker to find any way possible to save my fridge, it was not repairable.Then, I had asked him if he would mind suggesting a good brand of fridge to look for, he said no problem and mentioned some brands to me. All the time he was very professional .The great service didn't stop there, Dominique called me the next night to ask if I wanted their help in finding a fridge, I said yes please! Wow, what company would go out of their way to do that for a customer? Dominique called back over a week later to tell me that they have found me a fridge and when would the best time to deliver it to my house, and this was on his time and they even took my old fridge away !!! I have never had such outstanding service from a company. They truly care about you as a customer. I feel this company definitely deserves to be in the top 3 rated in Kelowna - Cathy W

My fridge had been freezing the contents and the bottom of the fridge was filling with water and ice. I called on a Wednesday and was able to get a technician the next day. The quote I was given and the time of arrival was spot on. The technician that showed up was friendly and courteous and the repair was completed within 1/2 hour. Thank you so much for this great service. I wouldn't hesitate to call you again - JC

KR responded promptly when our ice maker quit working and sent a technician. It took another week to get the replacement part and our technician returned to get the ice maker working. Courteous and great service.