3 Meilleures Maisons De Retraite à Sherwood Park, AB

Our mom recently moved into Chartwell and we couldn’t be happier. Colleen helped us secure a place for our mom. She went over and beyond. She was able to bump the move in date up for us and was just helpful with everything. Mom is adjusting so good, and has been so social. There are so many activities for the residents to do. Everyone of the staff is so kind and helpful. They all already know my mom’s name and have made her feel so welcome. We honestly couldn’t be happier. Mom’s room is spacious and has big windows. All of her bedroom and living room furniture that she wanted to bring fit beautifully. Thank you to all of the Chartwell staff, you have been wonderful.

This is my first review, ever! But I wanted to make sure that good people and good service is truly recognized. Jeff, the Food Service Manager and his team made my mom feel so welcome and comfortable as she tries to navigate the dinner routine. She kept on getting the times wrong for her dinner service. Jeff recognized the time she would always come down and changed her seating to accommodate her habit. The dining staff welcomes her by her first name and guides her to the table. One day as I dropped her off in the dining room, I saw one of the staff wave at her from afar and pull up the chair for her at the table she was to sit at. It was so heartwarming and comforting to know that she's looked after in a kind, caring, and dignified manner. A sincere, heart felt, THANK YOU to the manager and dining staff for showing care and compassion.

We had a private family dinner at Chartwell on Sunday evening and the food, staff and space was amazing. Alana Barnett was our primary server and she went above and beyond for our family. She was so kind and even remembered that it was my brothers birthday. Since my grandpa has moved in every staff member that I have come into contact with has been fantastic... we are very happy with the arrangement and Chartwell Emerald Hills.

As the new Director of Care I am receiving great support from the Leadership team, I am observing a very inspiring culture of respect and humility and a focus on making the Residents' life better; I am also motivated by the emphasis on staff wellbeing. Happy to be part of Chartwell Family and to contribute towards achieving the targets Chartwell has set for the Clients and Staff - Azmina S. Répondre

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My mom has been at Summerwood Village since Sept 2019 and she loves it there. The accommodations are well suited for her, with a lovely balcony so she can have her garden pots full of flowers in the summer. The units are comfortable and well maintained. There are lots of social activities available for her to choose from daily and the dining room always has a variety of choices for meals that she can enjoy in her room or in the dining room. The staff are very kind and caring. The nursing staff very professional. I feel very comfortable with the level of care my mom is receiving and have tremendous peace of mind knowing she is in a great place.

I just want to say what a wonderful, caring, amazing and extraordinary Dianna is as a receptionist, as a person, as a co-worker. Her kindness and customer service is one of the best i've ever seen. I had the pleasure and blessing to work with her and i hope she continues to work at Summerwood making residents feel like home and families happy.

Summerwood is an amazing, caring facility. They immediately made my mom feel welcome and formed true connections with her throughout her stay. Shelley, Sharon and the rest of the staff are all rockstars who truly care about their residents. During Covid they did everything they could to ensure as safe an environment as possible and kept us up to date. Summerwood was a blessing for my family and would recommend anyone with a loved one who needs some daily living assistance to make them your first call.

Optima living, Country Cottage, is a great place to work and a place residents call home. It’s a cozy cottage like atmosphere, the management is wonderful and supportive of residents and staff, I am grateful to have such wonderful coworkers. We all work well together, and I wanted to express my appreciation and gratitude.

Working at Country Cottage, Optima Living is like working at home. Workers and Residents feels comfortably like you're at home. As a team, we respect each individual and co-worker; we work as a team to provide Competent care to our Residents. Go, team go.

What a great start for Mom! I hate to call them staff....they have made Mom so comfortable during her first weeks there, that they feel like family. Thoughtful, caring, and professional....thank you to Country Cottage for all you do each day.