Really great customer service. They helped me order the part required and then installed it for me. Saved me a lot of money compared to going to other repair services. They also disposed of the old battery for me. Location was easy to get to by transit and staff were super friendly. Highly recommend checking this place out if you need laptop help.

Computer was not working and I had planned on replacing it and keeping the old one for parts / recycling, but at the last moment decided to look into at least finding out what the problem is. So I brought it into The Hackery and so glad I did - they were able to diagnose the issue and fix it quickly for a reasonable rate. The guys were super friendly as well! Highly recommend The Hackery!

My business has been using The Hackery, off and on for the last 10 years. I can always count on them to have a part that is needed right away, when I can't wait for Amazon. They also have the occasional rare and hard to find component to keep older systems running, because sometimes a client would rather fix than upgrade.

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Excellent place. had an odd issue (needed a new power cord for my laptop) and was able to help me promptly and without issue. happy, helpful, and quick. very pleasant experience.

Paul was great and took the time to explain and re-explain laptop liquid damage to me on the phone when I didn't understand the first time. Turnaround time was super quick, and they had taken photos of the internal specs mid-fix so James could show me where the damage of my coffee spill was and where/how they cleaned and fixed my motherboard. Reasonable pricing for the good quality and quick, honest, professional service.

The service was excellent and the gentlemen that I dealt with was a super nice guy and a very kind person and he helped me with choosing the right computer for my needs. I bought a computer from him and the next day I returned it to upgrade to a bigger and better one and he was happy to help me.

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I had my laptop fixed here. There are things I thought I would explain so you may have smoother shopping experience here if this is your first time. Alex is ready good at fixing laptops, cause he is a tech guy. If you are looking to fix your laptop with an experienced person, here is a right place to get your computer fix, But if you are looking for good customer service and someone who can take care of your emotional needs! I won't recommend this shop. Make sure to give him a call before going to drop and collect your laptop as he is a busy guy taking care of two different locations. Long story short. He did a real good job.

I'm impressed that they were able to fix my desktop computer, even though most of the reviews were laptop repairs. My computer didn't start up properly and I planned on buying a new one, but my friend suggested me to see Burrard Laptops for a repair instead. Free diagnostic. They were a lifesaver!

Incredibly friendly amazing team. I’ve had a laptop fixed here years ago and the service was amazing. They did an amazing malware cleanse and everything for no additional cost. Today I went in to get a small repair done and they did it for no charge. Such incredible customer care I really appreciate. I’m going to continue to support these guys when it comes to my repair needs. Thanks again Burrard Laptop team!

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