Reliance Home Comfort Heating, Air Conditioning & Plumbing

Reliance did a great job. They came on time to replace my water heater and took good care when they did the job. The installer laid down protective matting, wore foot covers over his shoes and put in a mask when I greeted him at the door. He worked quickly and efficiently, and ran me through the usage of the new system before he left. He showed me all the proper gas certification labels and asked if I had any questions. I would have him come back to work on any component of my heating and cooling system. From my call to Reliance, to completion of the new installation, was only 24 hours. I thought that was outstanding response time.

We have the maintenance agreement on our furnace/ air conditioning and it's definitely worth the monthly payment. It's a piece of mind knowing that if there is any issues it will be fixed in a timely manner. We recently had a heating technician(Marco) come and look at our furnace. He was super friendly and very knowledgeable and even took the time to give some pretty good advice on our furnace. We never felt rushed and he went above and beyond. It's nice to see a company who care about their customers needs.

Our Service Technician did fantastic work restoring hot water to our home. He called and communicated when he would be here, he arrived when he said he would and affected repairs quickly. He explained to us clearly what the exact issues were and even took the time to explain to our son what he was doing. Courteous, professional and competent, I would call Reliance and ask for this technician again.