The Brick

On Thursday, my husband and I went shopping at The Brick Niagara Falls. We had completed our research and were eager to try out the mattresses in person. Ken D greeted us upon arrival and intuitively assessed our desire for space and time to explore the store selection independently. He armed us with a brief description of the product offerings, layout and mattress guarantee policies and assured us he was ready to assist when we needed. We very much appreciated his professional, respectful and friendly approach. He listened and interpreted our priorities and concerns without challenging our knowledge or discounting our input. Ken D shared his abundant mattress expertise and the advantages of purchasing from The Brick. We bought a lovely mattress at 50% off and we are eagerly awaiting delivery! Thank you Ken D…. Will look for you at The Massasagua

Ken is absolutely amazing. Great customer service. He was patient and kind. We didn't feel rushed with our purchase. He knew exactly what we wanted and he knew what he was talking about and he spent a great deal of his time with us. We are 100% satisfied. I would highly recommend to go see Ken at The Brick

Lovely items to suit any tastebud. High quality as well. Ken was also very helpful in telling us of upcoming events and building rapport needed to close the sale. Very good salesman.