Best Pool Services in Orillia

We recently switched to WaveMaker. WaveMaker was amazing – their staff are friendly, knowledgeable, and always doing their best to help customers. Within a couple of hours, the problem plaguing our hot tub, rendering it unusable for several months, was fixed. Thanks, WaveMaker - SO

I have dealt with Wavemaker since August, 2019. Their service has always been outstanding. I've found Jenny, as well as all of their staff, to be friendly, knowledgeable, well-informed, and extremely helpful. It's a pleasure working with the entire team. Congratulations, and keep up the great work.

Paula, Jon & the whole team were fantastic to deal with. We had a vision for our backyard and they were patient and knowledgeable while we decided on what type and style of hot tub & inground pool. Covid delays were initially tough and delayed the hot tub arrival but Paula kept us informed and when she confirmed it would arrive they did not disappoint !! The pool process was so smooth and exactly as promised. Jon and the installation crew worked long hours in extreme heat wave to get our fibreglass pool in and running as quick as possible (2 weeks start to finish with a machine break down and lost day) all while still installing other pools and hot tubs. Jon spent 2 hours with us going over all the pump and heater functions and how to, asked all our questions and helped put together and test the amazing robot vacuum. Paula and team in the store are quick to answer all chemical questions and prepare orders for pick up to save time. They take the time to explain how to adjust chemical levels and give recommendations based on experience. WaveMaker Pool Spa Showroom is hands down the best and we will be recommending to all. Matt, Kelly & Leigha. - Kelly S

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The best service I have received from ang retail company. Fast, knowledgeable, extremely friendly staff. They even researched specific product for my hot tub and hot it in. Wouldn't go anywhere else especially after previous experiences from other local companies. 5 star service.

Best pool store around town hands down. Friendly, helpful and excellent customer service. Glad I have them to help with my pool.

Gwen and staff are always ready to answer any questions about maintaining our pool, always recommend only what is necessary vs. some companies that try and get you to purchase anything and everything. We are very confident in their knowledge and abilities!

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Dynasty Pools & Spas are absolutely fantastic. I bought a hot tub in the fall and it has been an absolutely wonderful experience. The service and support is amazing.

Aaron is Awesome. Great customer service and they are experienced. Always responds in a timely manner and go above and beyond to make sure your questions get answered. We are SO happy with Aaron and the team at Dynasty. They are awesome and I would highly recommend them.

Thank-you to Dynasty Pools for their friendly, professional help with our first pool set up. We appreciated the safe, social distancing and availability of supplies, guidance and follow up.

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