This lawyer actually cares about you. Crazy, I know. If you need help and can't afford it, they will find a way to help. I broke down in tears in this office when I heard the scope of what I'd have to do to keep my kids safe, since a previous lawyer spent 4 years and over $100,000 of my money for a settlement that didn't really help me. He talked to me for 3 hours with a very clear plan as well as some external resources and tried to get me a student lawyer for free. That didn't come together so he lets me phone him and get DIY advice for free.
This experience and tremendous service level has been invaluable to me.
Very professional and prompt with zero time wasters that some lawyers seem to use.
