Charlton & Hill

Ryan responded quickly to our lift pump emergency. He was able to recognize the problem quickly and relay all of our options with quotes in a professional manner. Ryan and his assistant Mike were easy to have in our home. The job was difficult, but they remained pleasant and respectful as they completed the job. We also appreciated Ryan's professional advice about our aging hot water tank as well as installing a new shower tap that coincidentally broke while fixing our other problems. I would hire Ryan again if we were to have plumbing needs again.

All Charlton and Hill staff who visited our home (Ryan, Dylan, Cole, Chris F, Jerrett and Austin), were consistently courteous, knowledgeable, prompt, diligent and demonstrated expertise and efficiency. We sincerely enjoyed their presence and demeanour while providing us with quality installation of top-notch plumbing, heating and HVAC products. Offers to respond in person to any trouble calls in future were repeated and sincere. We’re pleased to give a five-star, A-One, Top-Notch rating to all Charlton and Hill staff! We can’t imagine better people to work with.

Joel was fast to respond to my leaking water heater and found that not only was there an external pipe leak but an internal leak as well. He quickly organized a replacement water heater and installed it. I was pleased with the service and how he explained everything thoroughly. Thanks for getting my hot water back up and running!