Long & McQuade Musical Instruments

100% the best place to go for customer service on instruments, especially for drums. Walked up to the drum room asking about different kinds of drum bags to get as I've never bought them before and Logan in drums was amazing - answered all of my questions, made some recommendations based on what I wanted, and let me take my time to look options over and was super professional but candid the whole time. He was even patient with me through my long decision process and I really appreciate transparency so was super happy he kept it real on the quality:price ratio of the products as well as expected shipment time. I've had Logan help me out before and after talking with Logan, I've always left the store happy and with exactly what I wanted, and he even remembered me from past visits which made the experience that much better at L&M. Give this man a raise!

Fantastic customer service! I brought my keyboard in for repairs today and mentioned that this was the 3rd time that I was experiencing the issue. Kevin went out of his way to help me and I was able to swap my current keyboard for a new one of the same model.

Awesome team here. Always very accommodating for our rental needs for gigs and events. Also awesome on the guitar side for sales, rental, and repairs/set ups.