We use Eugene Craig septic regularly to pump our tank. There have been times when we have needed emergency assistance as well, and they have always been easy to deal with, quick to help and very professional. We appreciate the entire staff from those who answer the phones, schedule the trucks and the drivers who show up! They value their customers and appreciate the people in our community. :)

Amazing service, fast & efficient, staff is super friendly and knowledgeable, they assisted me into finding a solution for roots that are starting to crawl toward my septic system. Professional business!

Frank, the professional that was sent to us, was super professional and nice to everyone.

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I called and needed someone asap. I had to work in a few hours and needed my tank pumped. I phoned another company first and regardless they couldn't make it until the afternoon. That not being possible with kids and a sitter at home. Ace came 15 minutes after I phoned. My husband was away for work. I knew I had to remove patio stones to uncover lids, but mistakenly uncovered the wrong part. The guy (wish I knew his name) gladly did it for me, he shoveled the dirt away without a complaint. A BIG THANK YOU for that as I really struggled to move what I already moved. He was very very helpful and pleasant. My drain pipe seemed to be clogged, and the water was not draining once we tested it. I thought for sure I needed to call a plumber, but he went to his truck and got a different hose and pushed it up the drain and unclogged it for me. I honestly think he was a godsend, and I feel like he went above and beyond for me. I give this company a huge thumbs up and have been, and will be praising them to everyone I know!!! Thanks again Ace Septic Pumping

Very friendly, responsive service from everyone I dealt with! I called with a drain clog to my septic tank and they were able to come the same day and even arrived ahead of schedule! I wasn't quite prepared with my tank covers unearthed, but that was no problem! So helpful and kind! Very reasonable rates and I can't say enough about the service! Clog is removed and tank pumped out! Thanks for an excellent job!! I would recommend them to anyone!

We had our septic tank pumped yesterday and the gentleman did an awesome job and answered my many stupid questions. You couldn't ask for a more professional approach from the booking to the job being completed. Can't say the same from Quinte West. I would highly recommend Ace Septic and they were considerably cheaper.

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Every few years you need to deal with a stinky un-appealing issue (the old septic pump out) so to have a company that handles everything with professionalism, courtesy and a sense of humour makes an unpleasant task much more manageable. These guys are great, love Frank and Angie and our driver today was awesome - thanks guys see you next time.

Couldn't be happier in seeing this big blue pumper! Great service and a quick response and a great price. Multiple ways to pay which is super helpful when it at the RV. They where able to walk me through everything they where doing so we knew what the problems where.

Excellent friendly service, quick and responsive. Will be using them again!

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