BC Fireplace Service Inc.

We had our fireplace installed in mid January of this year. From our initial contact right through until installation, the whole process was incredible. Fully transparent, stuck to timelines and they were in continuous contact. Since the installation there has been follow up to see if everything was okay and were we happy with their service. BC Fireplace Service is the only call to make for your gas fireplace installation. I can recommend them highly enough!

I came in with pictures and exact measurements and Michelle was very helpful in point out what units would be the ideal fit and also brought to my attention of the wood box rebate which was a nice bonus. Heather was easy to deal with on the job set up and invoicing plus the service guys were very professional on the install making sure they kept area clean. A few months later I had a small issue with flame height and Michelle dispatched a service tech in an appropriate time frame and issue was resolved. I am a building operator by trade dealing with multiple contractor on a weekly basis and would not hesitate to recommend or use BC Fireplace again. Thank you Aldo

BC Fireplace was a great! Michelle helped us find the right gas insert for our needs and she even advised on the refinishing of our fireplace. Jordan and Theo were efficient and tidy. They had it installed in 2.5 hours and the place cleaned. Jordan even gave a quick tutorial before departing. Totally recommend.