A. Villeneuve Mechanical Ltd

We had a washroom put in our basement starting late fall 2022. We hired Villeneuve in Thunder Bay to do the plumbing. Everything about their communication, quality of work, compliance with price quote, schedule commitment and customer service was excellent. They were able to work around our schedule and complete the plumbing in a timely fashion. The job was big, having to jackhammer underground, like a groundhog in the basement, yet they kept the work area clean. Their finishing was great, they coordinated all the inspections, the other contractors were able to finish their work to have the washroom ready on time. We worked mostly with Dustin and Alin, & another fellow, and they were great. Thank you for your part in our renovation!

Had a loss of hot water the day before Easter Sunday. I put in a call to Villeneuve Mechanical and left a message. I soon received a call from Jacob. He said he was on another call but would stop by as soon as possible. He arrived a short time later and promptly set to work eliminating possible problems. He stated that our unit was not really in his area of expertise but he would give it a try. He was not able to get the unit up and running but it was not for lack of trying. He apologized for not getting the unit up and running and said that he would make arrangements to have someone who was more familiar with our boiler as soon as possible.

The plumber ( Delko) was very professional and made every effort to figure out a tricky problem. I would definitely use this business again if needed.

We struggled for months to get a quote to replace a boiler. We contacted at least six different places and they all replied "we will get back to you". Only Villeneuve Mechanical kept their word. Their workmanship was outstanding. After install Villeneuve went out of their way to advocate for us with the propane provider over an issue that should never have occurred because of the propane providers employees. Without Villeneuve, we would not have had heat this winter. Thank you Villeneuve. - Dennis D