Highland Funeral Home - Markham Chapel

I am beyond words with Janice Chan and Kelvin Lai’s service. They went way and above my expectations. They were very patient and caring with my family and friends throughout my husband’s funeral service. My husband’s picture was done well and extra copies were made for my family’s keepsake. I would not hesitate to refer my contacts to both of them. From the bottom of my heart, my family thank you both.

Highland funeral home went above and beyond for me this year. Obviously 2020 has been rough for everyone, however back in January my father passed away suddenly with no plan for what he wanted. Jackie not only planned the perfect service, but was so helpful considering we were no help. The service went wonderfully and she even contacted the cemetery we wanted for us. We thought that would be the end but she even came to the internment in the fall (because the cemetery doesn’t do winter internment’s) she was so professional and compassionate and helpful. I would recommend this funeral home to anyone. They really do everything they can to help you in your darkest moment and Jackie is like superwoman.

Absolute excellency from the beginning to the end. Professional and ethical staff made my mother’s funeral go very smoothly and I felt like I was in very good hands. I directly dealt with Tyler and then with Kelvin and Francis when making funeral arrangements. Kelvin also contacted me outside of his own office hours to answer any questions I had regarding the funeral. They also made sure to obtain my consent several times and were very clear with their communication before moving my mother from the hospital over to the funeral home. I appreciated that very much as I understood that some other funeral homes can be shady about that process. You will be in very good hands at highland. Their dedication and admirable work ethic helped me feel more at ease towards dealing with a closed chapter of my life. Thank you.