Question 1

What methods do you use in your cleaning process?

The Cleaning Authority, LLC. Markham · Accepted Answer

Every home is cleaned using our Detail-Clean Rotation System®. On each visit we thoroughly clean your kitchen and bathrooms, dust, and vacuum and wash floors throughout. We also give selected rooms extra detailed attention on a rotating basis. Over a few visits, every area of your home gets a deeper clean (baseboards, door frames, light switches and more) without the cost of a full deep clean every time. Our trained two-person teams work from a cleaning plan built around your home and priorities. We use Green Seal Certified® products, an EPA-registered disinfectant, microfibre cloths, mitts, mops and dusters, and HEPA hypo-allergenic vacuums that trap fine dust and allergens. Pumice stones take care of tough rings in toilets and tubs. Our inspectors make surprise quality checks to make sure our standards are met on every visit.

Question 2

What preparation should customers complete before your cleaners arrive?

The Cleaning Authority, LLC. Markham · Accepted Answer

Not much at all. We want cleaning day to make your life easier, not add to your to-do list. It helps to pick up items from floors and counters where you can, so our team can reach and clean every surface. Things don’t need to be put away, just off the areas you’d like cleaned. If your pet is nervous around new people, please keep them in a separate room or crated while we’re there. If you won’t be home, let us know how the team should get in, including any lockbox, door code or alarm details. Tell us about any areas you’d like us to focus on or skip, and about fragile items you’d prefer we leave untouched. Your visit is scheduled within an arrival window, and the MyTCA app will let you know when your team is on the way. We’ll take care of the rest.

Question 3

How do you handle cleaning requests for homes with special requirements?

The Cleaning Authority, LLC. Markham · Accepted Answer

Every home is different, so we build each cleaning plan around your needs at your free estimate. For allergies and sensitivities, our HEPA hypo-allergenic vacuums and Green Seal Certified® products are standard on every visit. Rooms can be marked “do not clean,” or added as an on-request option you can include whenever you like. We’re happy to clean pet-friendly homes, and for nervous pets we ask that they stay in a separate room or crate while we’re there. If your priorities change from visit to visit, hourly service lets you decide where our time goes each time. Move-ins, move-outs and one-time cleans are booked around your timeline. Your instructions are kept on file for your team, and you can update them at any time.

Question 4

How do you keep your cleaning techniques updated with industry practices?

The Cleaning Authority, LLC. Markham · Accepted Answer

As part of The Cleaning Authority, a network of about 245 locations across North America under Authority Brands, we have access to methods, products and training that are tested and refined across the whole system. When a technique, product or piece of equipment is updated, those changes come to our team. Our cleaners are trained on our Detail-Clean Rotation System® before they work in your home. Our inspectors coach teams on the spot during surprise quality checks, so standards stay consistent. Customer feedback matters too. When a client tells us something could be better, we use it to fine-tune both that home’s plan and how we train. Our team turnover is about half the system average, which means experienced cleaners who know the job well and keep getting better at it.

Question 5

Do you provide free quotes before house cleaning?

The Cleaning Authority, LLC. Markham · Accepted Answer

Yes. Every quote is free and comes with no obligation. When you call, we’ll give you a price range based on the size of your home and how often you’d like service. Your exact price is then confirmed at a free estimate, either in person in your home or virtually by video call, whichever is easier for you. During the estimate, we walk through your home with you, learn your priorities and any special requests, and build a cleaning plan around them. Your price is confirmed before any work begins, and a deposit confirms your booking. To get started, call 416-292-2442 or visit our website.

Question 6

What is the cost range for your house cleaning services in Markham?

The Cleaning Authority, LLC. Markham · Accepted Answer

Pricing depends on the size of your home, how often you’d like service, and what you’d like included. Regular service (weekly, bi-weekly or every 4 weeks) is a fixed price per visit, so you always know what your clean will cost, with no surprises. More frequent service usually costs less per visit, because your home stays on track between cleans. One-time cleans, including move-ins, move-outs and special occasions, are charged at an hourly rate per cleaner, plus tax, with a 1-hour minimum for a 2-cleaner team . After that we bill by the minute, so you only pay for the time we’re in your home. When you call, we’ll share our current hourly rate and give you a price range based on the size of your home and how often you’d like service.

Question 7

What licenses and registrations does your service hold in Markham?

The Cleaning Authority, LLC. Markham · Accepted Answer

The Cleaning Authority – Markham, Vaughan and Toronto East is owned and operated locally by 1893032 Ontario Inc., an Ontario-incorporated business. We hold an Ontario Master Business Licence and are registered for GST/HST with the Canada Revenue Agency. We’re registered with WSIB, so our team is covered by workplace safety insurance while working in your home. Our company is fully bonded and insured, so your home and belongings are protected while we’re there. Every cleaner is background-checked before they work in a home, and our teams are our own employees, not subcontractors.

Question 8

How far in advance should clients book appointments?

The Cleaning Authority, LLC. Markham · Accepted Answer

Not far at all. Free estimates can often be booked for the next day, and sometimes even the same day. Your first clean is scheduled after your estimate. Once your plan is set, we’ll hold a regular day and arrival window for you going forward. Recurring clients keep their spot on our schedule, so there’s no need to rebook each visit. One-time cleans can usually be booked within 3 to 5 business days. Spring and fall are our busiest seasons, so if you have a specific date in mind during those times, a little extra notice helps us fit you in. We clean Monday to Friday,  8:30 am to 5:00 pm.

Question 9

What steps do you take to reduce waste during house cleaning?

The Cleaning Authority, LLC. Markham · Accepted Answer

Our Canadian tagline is “Clean Homes. Clean Earth.”, and we take it seriously. Instead of paper towels and disposable wipes, our teams use washable microfibre cloths, mitts, mops and dusters. Every home gets its own fresh set. Cloths are never carried from one customer’s home to the next. After each visit, used microfibre is bagged separately and laundered to sanitize it, so every cloth that comes into your home is fresh and clean. Microfibre traps dust and grime with less product and water, and laundering it means far less waste going to landfill than disposables. Our Green Seal Certified® products meet strict standards for health and environmental impact, and we apply only as much as each surface needs. Our teams bring all their own equipment and supplies, so you don’t need to buy, store or throw away cleaning products.

Question 10

How many homes do you typically clean each month?

The Cleaning Authority, LLC. Markham · Accepted Answer

We complete about 650 cleans a month across Markham, Unionville, Vaughan, Scarborough and Toronto East. Most of those are regular weekly, bi-weekly and every 4 week clients, many of whom have been with us for years, along with one-time cleans such as move-ins, move-outs and seasonal refreshes. That volume is handled by about 16 two-person teams, around 33 trained cleaners in all, supported by our office staff and inspectors. Even with that many homes on our schedule, every client gets a cleaning plan built for their home, and we aim to keep the same team with you whenever we can. We’ve been serving the area since 2013, and our size means reliable scheduling and back-up coverage, while staying a local, owner-operated business.

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3 Best House Cleaning Services in Markham, ON

MONA CLEANING

Since 2008

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Contact:

TBR® Inspection Report:

THE CLEANING AUTHORITY, LLC. MARKHAM

Since 1977

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TBR® Inspection Report:

SQUEAKY CLEANING MARKHAM

Since 2018

Specialty:

Price:

Contact:

TBR® Inspection Report:

Frequently Asked Questions About House Cleaning Services in Markham, Canada

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