Shaftesbury Park Retirement Residence

It has been a little over five years since my wife, Charlene, and I moved into the Shaftesbury Park Retirement Residence. I had visited six possible residences before we chose Shaftesbury. We have been very pleased with our decision. The staff, the programs and the meals are all very satisfactory. Obviously in five years our health has deteriorated somewhat. Last year Charlene applied to WRHA for home care. We joined the Self/family Managed Care Program approved by WRHA but run by Shaftesbury. It is absolutely first rate. The staff are competent, empathetic and pleasant. Furthermore, Charmaine, the coordinator, is very flexible in providing respite for me. She is willing to adjust the respite according to my needs as long as I stay within the approved hours. Old age presents many challenges. We feel very privileged to have such high quality care in these remaining years of our lives.

Amazing 'above and beyond' service from caring and professional staff. This includes management to front line staff, administration to nursing. We could not have asked for more for Dad or our family especially during trying COVID years. And yes, the food is good:) Thank you for all you do.

I would like to thank our Maître D Cynthia very much for helping us celebrate my granddaughter’s 28th birthday yesterday. She made it a very special celebration by setting up an outdoor table for us to have cake and coffee and visit. The staff go the extra mile!