WELL Health Lonsdale Medical Clinic

Every single time I come here I leave feeling confident and assured. The doctors are all excellent in my experience, the wait time is almost always quite short, and the staff has always been kind and accommodating. I have high health anxiety and have been to this clinic many, many times to seek reassurance as it is the closest clinic to where I live. I will continue coming back because I always feel respected and taken care of, both by the doctors and the staff. I find all the doctors to be thorough and kind, and the place is always clean. I think this is the best clinic on the north shore. It's very well run and patient care is clearly their highest priority.

EXCELLENT, compassionate service from the WELL Health team with regard to prompt professional care from my out-of-province boyfriend's infected wisdom tooth. Because he had a fever attributable to the infection, we were not able to go to the clinic to get antibiotics in person due to fears of Covid, which was completely understandable. However, the receptionist and office manager went above and beyond to organize our telehealth appointment with a physician within 15 minutes, we paid over the phone for the out-of-province appointment with no issues and had a prescription faxed over to a pharmacy immediately. Crisis was averted within 30 minutes and we were able to enjoy the rest of our vacation together once the antibiotics started working. THANK YOU GIRLS FOR SETTING AN EXAMPLE FOR KINDNESS AND PROFESSIONALISM!! You both deserve a raise ASAP!! ;)

Dr. Vilonel is just straight up awesome. He really takes the time to be thorough and actually listens to what you are saying to him and advises accordingly. I really wish there were more physicians like him out there as I have so many friends that tell me the horror stories they face with other walk in clinics and their staff. Thank you Dr. Vilonel to you and your great team for your service!