Tepperman's Kitchener

Doug was very pleasant, respectful, honest to work with. Very down to earth and was understanding of my concerns. I appreciate that he didn't take it personally when I declined his first offers for help and respectfully left me alone to browse all the washer and dryers first. But then was quick to attend to me when I was ready to ask questions. He also didn't heavily pressure me to buy something in full today or to buy more expensive models. As a result I left feeling in control and excited about purchasing my new laundry set.

Great shopping for a new fridge. Shelley was very knowledgeable during our interaction explaining to us differences between different makes and models. The store had a mix up on price tags resulting in us receiving upgraded model for a same price as based one. This was briefly discussed by Shelley and department manager with rapid internal resolution - “ we have to honour the price”. I will say this - old good days of great customer service are still alive in some places!

My husband John and I purchased a couch and dealt with Patrick. He was the most patient and informative rep we have ever dealt with. This experience of ours will have us consider Teppermans number 1 in mind when purchasing future furniture. He did a great job at explaining the product and our different options and was very patient. He should definitely be promoted ! Very happy with his service