North Shore Plumbing & Heating Co. Ltd.

I can't recommend North Shore Plumbing & Heating enough! They solved our heating problems in just two visits. On the first visit, their technician identified the problems after a careful examination of both our heat pump and furnace. He explained the issues and suggested options. Long story short, among other issues, our furnace needed a new part. Just a few days after his first visit, he was back with a new part and had our furnace up and running in no time. North Shore was on time for both visits. Their technician was knowledgeable, friendly, and I really appreciated how diligent he was examining and determining the problems with our system. He also explained everything clearly so that I, a layman, understood what was wrong and how it could be fixed. Everything was so easy and fast! They were also responsive and courteous on the phone. Our house is nice and warm! I will be using North Shore any time I have HVAC issues in the future.

I filled in the online form in the evening, asking for a quote to upgrade our heating system. They called at 8am the next day to book a convenient time. Russ came the next day, exactly at the agreed time, and was evidently knowledgeable. We inspected our current system, discussed options, and he made a recommendation. I felt confident in his recommendation, which was to keep our existing boiler - the economics of an upgrade, even with a Fortis rebate, didn't justify the work. A professional service, which I would definitely use again.

North Shore Plumbing did a great job of analyzing our needs and installed a Lennox unit which is so quiet you don't know it's running. Very happy with this company and I have recommended them to all of my friends.