Alliance Security Systems

I've been an Alliance Ottawa customer for a while now. You can't replace the customer service you receive when you call after hours. The person who picks up is the owner and he solves any issue straight away. We recently upgraded our panel and it was a fast, easy install. After the install I had a question regarding the app and Terrill the owner was of course on top of my question and fixed it immediately. I'm happy to stay with a small independent owner. It's the individual attention you juat can't get anywhere else.

I am extremely happy with my decision to switch from my old alarm provider to Alliance Security Systems of Ottawa. I didn’t have to wait weeks for an appointment, everyone I have spoken to has been so professional, reliable, knowledgeable and have great customer service skills. I would definitely recommend Alliance to anyone that wants to feel like their home is in good hands, safe and secure. Plus, an added bonus of supporting a local small business where you are treated like a friend and not just an account number!

I have been an Alliance customer for the last 3 years in my new home. I had never had an alarm before but wanted to have that sense of security Alliance has provided to us. Alliance worked with us and went through the house pointing out issues with the existing system, corrected them, went over everything and was neat and tidy not leaving a mess. Their monitoring fees are exceptional compared to others out there and during my learning curve was always available to answer my questions and even point me to the mobile app I use daily! I would recommend Alliance if you were looking to replace your existing provider or have a new install done.