Holtz Spa

Stylist took the time and effort to accommodate my uncommon request. I would recommend Ms. Lu for her attention to detail, pleasantness and professionalism in delivering quality service in a timely manner. The other stylists/staff/receptionists were also very pleasant and accommodating; asking after my well-being, assisting in transitions between services, and offering and serving me refreshments. Massage therapist Bree was exceptional. Pedicurist Suki (l am not getting her name quite right, apologies) delivered the best pedicure I have EVER had. Facial was also great. The whole team was excellent and took very good care of me.

Brittany did a great job on my massage. We went in for a couples massage and came out relaxed ????. It was a bit busy when we first arrived but overall a nice place to get pampered. They had a great 'quiet' area where you could sit and relax. Some of the ladies provided good customer service while others not so much. I think this spa could definitely benefit with having all staff provide top notch service, especially if they want to be rated a 5 star spa experience. Overall experience was good.

I had a wonderful experience. 10/10. Jess from the salon did an up-do and it was awesome and Jolene did my make-up, which was perfection. Highly recommend. Will be back next time I'm in Ottawa for an event.