3 Best Audiologists in New Westminster, BC

Eric is fantastic! I purchased my first pair of in-ear hearing aids (from another hearing provider) which caused me problems for over a year. In my frustration and as a last resort I walked into Amplifon, Columbia Square. Helena booked me an appointment with Eric. I met with Eric and he assessed all of the problems and complaints. The main problem was the fit of the hearing aids and microphone placement. Eric immediately made a mold and sent it to the manufacturer to have a new pair made. The fit is great and the sound is much better. Eric made adjustments that cleared up the distortion too. Eric also noticed a difference in my hearing loss from my left to right ear and sent his discoveries to my family doctor who is now booking me an MRI. It has been an absolute pleasure to be cared for and have all my hearing needs and questions met by Eric, Helena, and Colin! I only wish I had of gone into Amplifon much sooner than I did.

Stellar experience. Clean and well kept. Right from my entrance they knew who I was and got me started right away with clear instructions. Very easy to follow directions that were clearly provided before testing began. A very calming presence as well with a refreshing sense of humour to ease any uncertainty. Overall great experience.

I was reluctant to purchase hearing aids despite the fact I was struggling to hear properly and it was effecting my quality of my life. I imagined that wearing hearing aids would make appear old. I finally broke down and made the plunge almost two years ago. I know hear as well as I did as a twenty year old. I no longer struggle to hear my young grandchildren, converse comfortably in a noisy restaurant, and the biggest surprise for myself virtually no one notices my Oticon hearing aids. Eric Lipschultz and his staff have provided excellent service since my purchase and I highly recommend Eric and the rest of the team at Amplifon for anyone considering having their hearing evaluated or purchasing hearing aids.

In my experience I’ve come to realize that while the brand of hearing aids and company you deal with are important, by far the most important factor to a successful outcome boils down to how good your audiologist is. My experience with Dr. Susan has been overwhelmingly positive. Not only is she a highly qualified and educated professional but she is understanding, compassionate, listens to your issues and concerns, and is willing to take whatever time is necessary to provide you with the best possible outcome. I was somewhat hesitant to go for the top of the line hearing aids but I took advantage of the free trial and I’m glad I did. As an ex-audiophile I have to say the sound quality and audio processing of the hearing aids is really quite good. In one session with Dr. Susan I’m hearing better now than I have in the last 20 years. I’m hearing sounds that I thought I’d never hear again - sounds like birds chirping, bells ringing, and food sizzling in a frypan. Not only can I now hear the sounds but they sound naturally clear and crisp. I’m a very satisfied customer and based on my experience I highly recommend both Dr. Susan and NexGen.

The staff here are amazing. I needed a spare part for my father’s hearing aid in a pinch (which were bought in Ontario) and they were able to part with their stock even though they had low inventory. And their prices are VERY fair! I now know where I’m taking my father when it’s time to replace his current set. Thanks, NextGen.

This is the second time I’ve had my ears tested and these guys were excellent. Very helpful and efficient. Dealt with kay at the front and she’s great.