Love this place. Covid friendly appointment with very friendly and professional staff. The Dr was great. I will go back here for any hearing aids I might need.

Again simply amazing Customer Service, especially during this COVID-19 pandemic... my Ears were re-tested, Hearing Aids adjusted and I have a brand new smile... I can hear my Sweet Heart clearly again!

This is the second time I’ve had my ears tested and these guys were excellent. Very helpful and efficient. Dealt with kay at the front and she’s great.

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Wanted to share our amazing experience. Shally Yuan (Angeline) has looked after our family matriarch for several years now. Her care, kindness and patience shown to our mother including her expert advice to our family is outstanding and unsurpassed. Five Stars

Natasha and the Connect Hearing team are dedicated to client success and are so great to work with. They are patient, understand how to work with seniors and care about getting to the best solution for the client. Love them!

Welcoming, helpful staff. Natasha answered all my questions and helped me understand how to use and maintain my hearing aids!!

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On behalf of my Mom & my family, I extend our heartfelt thanks to John Mai, who not only arranged for the free repair of a very old hearing aid for Mom earlier this year, but who went above & beyond most recently in arranging for the replacement of one hearing aid lost (*as well as its aged counterpart) for Mom. She is one of many seniors living in a long term care facility under restrictive COVID protocols. Not only did John immediately offer to conduct her audiology test & hearing aid fitting within her facility (thus avoiding the 2-week quarantine she would otherwise have had to endure if she had attended his office), he advocated with the insurance company on her behalf to ensure the best hearing outcome for her. He was not only professional, but kind, caring, and generous with his time. We will always be grateful - LB.

I really enjoy my experience with Kam R He is a very respectful, positive and understanding. Totally would recommend this place to anyone looking for a new hearing aid. Affordable prices, well educated staff and most importantly a great experience. From the moment you walk in from being greeted by Tina to going through the exam with Kam R - JR.

I gave this place a five star rating! Very professional and thorough in their hearing test I had yesterday! Very good in explaining the test results! Friendly staff! Looking forward to my next visit with Tina and Kam in the New Westminster Clinic! - MJ.

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