Best Opticians in New Westminster

I have been going to Timeless Optical for all my eye wear for years now and have never had an issue. Winnie is the most patient and lovely owner I have ever met. She gives her time to each customer and actually cares for her clients. Now living in Victoria, I still will only go to this specific business because of the customer service I receive. Yes, I make sure to stop by when I come from Victoria!! I so appreciate the sunglasses are sanitized between clients. I can ensure you, you only get the best service from Winnie and her team :- Forever a customer .

My hubby and I both came here for our optical needs. The staff is amazing! Friendly, efficient, cares about your needs. Very informative which made me feel at ease and I just loved the selection and options available! Also they were so accommodating that if they don’t have what you want in stock, it may be ordered! Not only that, it’s so convenient as if you’re going though your work benefits, depending on who you benefit with they can actually charge the benefit program direct! I will definitely be coming back for all my optical needs! Thank u guys!

Winnie and her team were amazing. They assisted with picking out a great pair of Maui Jim polarize sunglasses which helps me see better. Their service is top notch and the whole process was painless. Definitely worth a visit!

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Everyone is very patient and kind. The doctor was very clear explaining my situation and very professional. The lady doing the numbers and showing the frames was incredibly attentive and at all times was looking after our comfort. Never pushing for us to get features we didn't need.

I came in on March 3 2023. As I could not wear my new glasses. I saw eye specialist yesterday who thought the measurements were possible off. Kellyopie was very helpful, and was careful when she took the time to measure my glasses, eyes etc. she as well had another person to check the new measurements She explained the newer lens so I’m more hopeful I won’t be getting headaches from the new glasses. Thank you. Valerie Jensen

This is such a helpful office for emergency care! I had an urgent concern and ended up here after calling around to a few places. They were able to squeeze me in and were really kind and helpful getting me set up with a referral appointment to a specialist.

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Excellent customer service. Partner had a hard contact stuck in their eye and they gave us the device to remove it at no cost. Thank you for your kind help!

I have been very happy with staff and service for about 4ish years now. Yesterday I went in on my lunch break to see if they could straighten out my glasses, I bend them when I put my hand down on them. I was in and out within 10 minutes and my glasses were brand new again. I have never been disappointed with them at all, ever.

It is not the first time I went to this clinic and I would come back again and again. The doctor is qualified and they have very friendly staff. They always provide the necessary assistance. I will always recommend friends and family to them.

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