Best Furniture Stores in Nanaimo

I purchased a number of items for my home. Jacob was extremely helpful and made sure to let me know about current promotions and delivery times. He made recommendations which I really appreciated. Excellent customer service. I would recommend the Brick in Nanaimo and Jacob. Thank you Jacob for making my shopping experience so easy and I saved money which is an added bonus.

Victoria Jay was a real pleasure to deal with. She was very knowledgeable, helpful, friendly, polite and not at all pushy. There is new management apparently and they threw in several added items at no cost, including a 5 year warranty which would have cost over $300. We hadn't been to that store in probably over a decade but it's a much better experience now! Thanks Victoria!

My husband and I want to say a huge thank you to Jacob Erickson who was an absolute delight to deal with!! Within 1 minute of entering the store we were greeted and offered assistance. Jacob showed us what desks they had available and was patient while we made our decision. I can not thank him enough for his friendly and professional customer service.

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Here is the difference between Dodds and the big national chains, we went to the Brick and were eventually greeted by a sales person who said if you need me I will be here on the couch (on her phone texting) we left with zero interaction and went to Dodds and Bill greeted us immediately and directed us to where we needed to be, answered all our questions, checked on us regularly and was a pleasure to deal with. They unlike the Brick will enjoy a lot of new business from us in the future.

The Sales Associate, Emily Frankcom of Dodd’s Furniture & Mattress assisted me the other day ordering a new Sofa and Love Seat. She was very professional, efficient and actually listened to my needs. I appreciated that she took the time to fully understand what my need were and as a result she was able to assist me in my decision making. Also she explained the ordering process to me thoroughly and ensured that I understood. Excellent Job Emily.

I’ve been happy with all my purchases from Dodd’s!! I love my couch, queen size mattress and lovely side table / night stand. Now I look forward to the new bed. Customer service is excellent and prices can’t be beat. Keep up the good work!

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Every time I shop here I get the best service ever esp Darrell. But all the Jysk employees go out of their way to look things up for me and give me notes as a reference. Check out the As Is bin in the store. I found a slightly stained King sized duvet cover for half price! I've been looking for a decently priced one for awhile now and certainly didn't expect to fall over one so easily. I also got a nice little office chair for under $100.

I would definitely recommend shopping at Jysk!! They have many unique items for home, office, garden, and all at a reasonable price. Many thanks to Anugrah and Harpreet online, and to Ben, who is the Manager at the store in Nanaimo, BC! They were amazing!! They were so kind, patient, and understanding, and they all went above and beyond in helping me.

Kevin was incredibly kind and helpful! He was quick to help and answered all questions. He made taking my daughter for a brand new bed such a fun experience for her.

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