Glass Monocle Eyecare - The Annex

Fantastic experience at Glass Monocle! I was helped out by Jacky, who was so lovely and beyond helpful. Genuine, considerate, and oh so patient. They took into consideration both my personal preferences and budget, and helped me find the most perfect pair of eyeglasses. 100% will be coming back!

I’ve purchased three eyeglasses from this store and there are many reasons I keep coming back. Aside from having a great collection of high-quality and stylish frames, their customer service is first class. Their staff are genuine, helpful and knowledgeable. On my last purchase, I bent the frame of my glasses from a small accident. I brought them in to get fixed and two staff helped right away without question or hesitation. They tried everything possible but couldn’t fix them. To my surprise, they offered to replace the frame for free so I basically got a new pair glasses less than a week after. I’m very impressive and sincerely appreciate their efforts.

Great experience at Glass Monocle on Bloor! The staff is lovely, always smily, and super patient. They really listened to my needs. You can tell that they love their job. Highly recommended!