Urban Barn

I had a great experience start to finish when buying a console table at Urban Barn Victoria. I received amazing service from Neha. This item had been unavailable for quite some time but I was keen to buy it as is was perfect for my needs. When I visited the store Neha showed me the floor model and answered my numerous questions about arrival dates, number of tables they were expecting, my chances of securing one with multiple other orders already received from others, delivery options, etc. She was very professional and knowledgeable as well as warm and personable. I waited a couple of weeks to place my order based on my ideal timeframe. When I phoned the store, I spoke with Rusty, the manager who was also lovely and very helpful and we got my purchase completed. Such a great customer service experience.

While we loved what we bought (decor items for my daughter's residence room at UVIC), it was the awesome staff that helped us that made it the BEST experience! Even the store's manager thanked us for coming in on the way out the door.

Visiting Urban. Barn was a wonderful experience. I was looking for new cushions for my living room and the .lady, who assisted me, was very helpful. My chesterfield.has a new look and I am happy. Everything is nicely displayed in. Urban Barn. Thanks again.