With a track record of aiding numerous individuals in safeguarding their residences and businesses, the company's team stands committed to addressing clients' security requirements diligently. Founded in 1989 by the dynamic duo of siblings, Andrew and John, Furthermore, a steadfast commitment to transparent customer service underpins their ethos. Payment for contracts is only finalized upon full satisfaction with the completed work. Upholding quality remains paramount, even when time is a factor, as they provide clients with realistic schedules tailored to their daily routines. An unwavering dedication to utilizing premier materials is a hallmark of Better Lock Group's approach. This commitment is reinforced by a 90-day guarantee on all labor, showcasing their confidence in the outcomes they deliver. Geographically spanning the entirety of the Lower Mainland, Better Lock Group's coverage is extensive. Their adeptness extends beyond mere services to encompass expertise in both in-store and on-site locksmith offerings. With Better Lock Group, you're not just receiving assistance; you're receiving a comprehensive solution that caters to all your security needs.
Domestic & Commercial Locks
My husband went to see Justin to make duplicate keys for our Smart car. Three blanks were used and cut manually from his machine. Unfortunately, the blanks that were used were no good so they didn’t work at all but Justin offered to use his computer program to cut another 2 blanks free of charge. So my husband went back the next day. After the keys were cut, they still didn’t quite work properly. So Justin did some tweaking right away and the keys finally worked. My husband couldn’t be happier. Justin’s customer service is top notch. We highly recommend Better Lock Group. Keep up the good work Justin!
Better Locks did some security upgrades in our building. It was a great experience overall. Kevin and Justin are extremely professional, responsive, and helpful. Kevin did most of the onsite work. He was great to work with, and extremely respectful of the building (e.g., cleaned up everyday, followed the building's COVID-19 protocols, was willing to answer questions and assist residents, etc.). It has been a few months since they completed the work and the quality has proven to be excellent. I highly recommend!
Fantastic service. I engaged them twice in the last 6 months. First engagement was pre-planned. Second engagement was after hours emergency. On both occasions, I encountered friendly and knowledgeable phone calls and professional in person attendance when resolving the issues. Highly recommended.
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Location / Contact:
Mon-Fri: 9am - 5pm
Sat & Sun: Closed