Question 1

What methods do you use in your cleaning process?

Absolutely Spotless Cleaning Inc. · Accepted Answer

We use a European-style cleaning method: surfaces are hand-wiped with cloths rather than dusted with Swiffer-style dusters, so dust and grime are actually removed, not just moved around. Every clean is detailed. Along with kitchens, bathrooms and floors, our teams clean baseboards, doors, window ledges, light fixtures and ceiling fans at every visit.  Every new regular client starts with an initial deep clean that brings the home up to our standard, and each regular visit then maintains it. We also offer a full/focused rotation, alternating a top-to-bottom clean with a clean focused on the kitchen, bathrooms and floors.  We use Canadian-made, eco-friendly, non-toxic, pet-safe products with a very light scent, and fully unscented cleaning is available on request. After all, clean shouldn’t have a smell.  Our teams follow detailed checklists and standard procedures for every room, so you get the same quality no matter which team members are in your home.

Question 2

What preparation should customers complete before your cleaners arrive?

Absolutely Spotless Cleaning Inc. · Accepted Answer

Very little! A few things help us give you the best clean:

Pick up clutter, such as toys, clothes, and dishes, so our team can clean surfaces and floors fully.

Let us know how we’ll get in: whether you’ll be home, or if you’d like to leave a key or code.

Secure pets that may be anxious or try to get out.

Keep your home at a comfortable temperature so our team can work safely.

Let us know where you’d like garbage put if you’d like it collected.

If you’ve booked an add-on to clean behind appliances, pull them out before we arrive. For our oven service, run your self-clean cycle with the racks removed beforehand.

Our team doesn’t move heavy furniture, so anything you’d like cleaned under or behind should be moved ahead of time.

Question 3

How do you handle cleaning requests for homes with special requirements?

Absolutely Spotless Cleaning Inc. · Accepted Answer

Every home is different, so we start with a complimentary in-home assessment. We walk through your home with you, learn what matters most to you, and note any special requirements before we ever send a team.  Those details are saved to your home’s file in our scheduling system, so every team that visits knows your preferences, access instructions and any rooms or items that need special care. We also track the equipment each home needs, such as a stair vacuum or extendable duster, so the team arrives prepared.  Common requests we accommodate include fully unscented cleaning for sensitivities, specific areas to focus on or skip, pet needs, and add-ons such as inside cupboards and appliances.  If your needs change, just let us know and we’ll update your file for the next visit.

Question 4

How do you keep your cleaning techniques updated with industry practices?

Absolutely Spotless Cleaning Inc. · Accepted Answer

We treat training as ongoing, not something that ends after a new hire’s first week. Our cleaning methods are written into detailed standard operating procedures for every area of the home, and we review and update them regularly, then go over the changes with our team at staff meetings.  New team members train with a dedicated trainer and are always paired with an experienced cleaner. We also share regular team messages highlighting specific details and commonly missed spots, along with client feedback, so everyone cleans to the same high standard.  We keep evaluating the products and equipment we use, testing new options to make sure they’re effective, non-toxic and safe for families and pets. With over 25 years of industry experience, we’re always looking for ways to clean better.

Question 5

Do you provide free quotes before house cleaning?

Absolutely Spotless Cleaning Inc. · Accepted Answer

Yes! Every quote starts with a free, no-obligation in-home assessment, which usually takes about 15 to 20 minutes.  We don’t charge by the hour. Instead, we give you a flat rate based on the scope of work, the size of your home, and its current condition. After the visit, we email you a written quote with pricing for different cleaning frequencies, such as weekly, biweekly or every four weeks, so you can choose what fits your needs and budget.  Because we’ve seen your home in person, the price we quote is the price you pay. There are no surprises or on-the-spot price changes on cleaning day.  Your quote is valid for 60 days, so there’s no pressure to decide right away.

Question 6

What is the cost range for your house cleaning services in Brantford?

Absolutely Spotless Cleaning Inc. · Accepted Answer

Our initial cleans start at $350 + HST, and regular cleans after that start at $225 + HST.  Every home is different, so your final price depends on the size of your home, its current condition, how often you’d like us to clean, and any add-ons you choose. We charge a flat rate based on the scope of work, not by the hour, and we provide an exact price after a free in-home assessment.  All regular service begins with an initial clean, which brings your home up to our standard so that each regular visit can maintain it.

Question 7

What licenses and registrations does your service hold in Brantford?

Absolutely Spotless Cleaning Inc. · Accepted Answer

Absolutely Spotless Cleaning Inc. is a registered, incorporated Ontario business and is registered for HST. We carry full commercial liability insurance and WSIB coverage, so your home and our team are protected while we’re working in it.  We’re also a certified Living Wage Employer. All of our cleaners are direct employees, not subcontractors, and every team member must pass a police check and provide a clean driver’s abstract before they’re hired.  Proof of insurance is available on request.

Question 8

How far in advance should clients book appointments?

Absolutely Spotless Cleaning Inc. · Accepted Answer

We recommend reaching out a few weeks before you’d like your first clean. To keep our service consistent, we don’t use subcontractors, and our schedule is planned around our regular clients. While we do sometimes have last-minute openings, they’re rare, so booking ahead is the best way to get a spot.  The first step is a free in-home assessment. Initial cleans, one-time cleans and move-in/move-out cleans all need advance notice, so once you’ve received your quote, we’ll book you in at our next available opening.  December is our busiest month, and pre-Christmas spots fill up quickly, so if you’d like your home cleaned before the holidays, we suggest getting in touch by October or early November. We don’t have availability for initial cleans or one-time cleans the week of Christmas.  Once you’re a regular client, you’ll have a recurring day and an approximate arrival time, so there’s no need to rebook each visit.

Question 9

What steps do you take to reduce waste during house cleaning?

Absolutely Spotless Cleaning Inc. · Accepted Answer

We clean with reusable cloths instead of paper towels or disposable wipes. Our cloths are laundered after every use and used again and again.  We buy professional, concentrated cleaning products in bulk and refill our team’s spray bottles, rather than going through single-use bottles. Concentrates mean less packaging and less shipping, and our products are made in Canada, so they travel a shorter distance to reach us.  Our teams keep waste to a minimum during each visit, with a single small bag per day for items like used gloves, rather than using a client’s garbage in every home.  We’re always looking for more ways to reduce our footprint while still delivering a thorough, healthy clean.

Question 10

How many homes do you typically clean each month?

Absolutely Spotless Cleaning Inc. · Accepted Answer

Most of our work is for regular clients on weekly, biweekly, or every 4 week schedules, along with a smaller number of initial cleans and move-in/move-out cleans.  We intentionally keep our schedule at a size our team can handle well. Rather than overbooking, we’d rather give every home the time and attention it needs, so the quality stays consistent from visit to visit.

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Frequently Asked Questions About House Cleaning Services in Brantford, Canada

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3 Best House Cleaning Services in Brantford, ON

ABSOLUTELY SPOTLESS CLEANING INC.

Since 2007

Specialty:

Contact:

TBR® Inspection Report:

TWO JAX CLEANING

Since 2015

Specialty:

Contact:

TBR® Inspection Report:

TOWN 'N COUNTRY MAID SERVICE

Since 1986

Specialty:

Contact:

TBR® Inspection Report:

Frequently Asked Questions About House Cleaning Services in Brantford, Canada

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